6 Day Group Garden Route & Addo Adventure Tour

Tour Terms & Conditions

PICK UP AND DROP OFF
We will pick you up on Monday morning at the location of your choice in Cape Town central (central
business district, Camps Bay, Sea Point, Green Point, Observatory, Rondebosch), or at Cape Town
International Airport. Please let us know your pickup address.
If you are staying outside of our above pickup range, we ask that you meet up with the tour bus on
Monday morning as follows:
 Pickup at Bootlegger Coffee Company, 185 Bree St, Cape Town City Centre (closest meeting
point for Bloubergstrand or Milnerton)
 Pickup at Vida e Café, 41 Main Rd, Rondebosch (closest meeting point for Hout Bay,
Muizenberg or Constantia)
 Pickup at Woolworths Waterstone Village, Corner of R 44 &, Main Road, Somerset West
(closest meeting point for Stellenbosch)
Pick up time is generally between 6:00 – 7:30 am in Cape Town and around 8:00 am in Somerset
West. We will confirm the specific time and address of your pickup, as well as your guide’s details
the weekend before your tour departs. Please allow 15 minutes grace before or after your
designated pickup time, as Monday morning Cape Town traffic can be unpredictable!
Should you to miss your pick up, contact us and we will arrange for you to meet up with the group at
an additional charge. Unfortunately, we cannot be held liable for your travel delays. Your guide will
wait for up to 15 minutes after your arranged pick-up time, but after that the tour will depart out of
fairness to the rest of the guests.
We will drop you off at the end of tour at the same locations as pick up. Tours typically return
between 5:00 – 8:00 pm on Saturday evening. Please contact us before booking outward flights on
Saturday evening, to make sure the flight timing can work.
VEHICLES
The vehicles that we will be touring in are fully air-conditioned and can comfortably seat 14 adults
including driver/guide. The seats in our 14-seater vans are comparable in size to an airplane seat – if
you are uncomfortable in that set up, please inquire about a private tour, so we can arrange a
different vehicle. All vehicles have valid operating licenses to convey paying customers.
TOUR STYLE
This is an active tour. It is best suited towards those who like to be on the move, and can
comfortably walk, carry luggage, get in and out of the vehicle frequently, etc. The group is a mix
between backpackers and guest house clients, and ages can range from 18 to 65. We can accept
guests as young as 14 on group tours, as long as they are traveling with a parent or legal guardian;
and as old as 65, as long as they are fit and healthy enough to enjoy the tour. Our average age is 33.
Our groups range between 4-12 people, with most guests hailing from Europe, America, Canada, and
Australia. The group tour is perfect for the solo traveller, small groups of friends, or couples, as you
will have the opportunity to travel with a diverse group of people from all over the world.
TOUR NOTES, TERMS & CONDITIONS
MEALS
We are “foodies”, and good food is an important part of our tour. Breakfasts are included every day
except Day 5, and typically include fruit, muesli, eggs, toast, yogurt, and cereals. Dinners are also
included every day except Day 5, and are traditional South African meals, such as potjie (stew) and
braai (barbeque). Please advise us of any special dietary requirements in advance. We are able to
cater for vegetarian and vegan diets, but not strict vegan, gluten-free, lactose-free or halal diets.
Lunch and drinks are on guests’ own account. Dinners for all clients, including those staying at the
guest house, usually take place at the backpackers.
LUGGAGE
We have space for each passenger to have one suitcase and one “carry-on”-sized piece of luggage –
a laptop bag, backpack, or similar. Suitcase size is limited to the dimension of 67 cm (26 in) by 45 cm
(18 in), and carry on is limited to the dimension of 48 cm (19 in) by 32 cm (13 in). There are generally
not porters or staff available to assist with luggage – your luggage should be of a size and weight you
can comfortably manage yourself. Hard or soft suitcases are fine. If you have more or bigger luggage
than this, please contact us in advance to make alternative arrangements, as our luggage trailers are
specifically designed to fit one suitcase per person, not exceeding above dimensions.
INTERNET ACCESS
Wi-Fi is generally available at most accommodation locations in the common areas (not necessarily
in the bedrooms). If you require data or phone service, we recommend that you pick up a local SIM
in South Africa. SIMs are widely available from providers like Vodacom, MTN, or Cell C, and airtime
or data packages are reasonably priced.
MALARIA
Our tours take place in a malaria-free area, so no anti-malaria precautions are necessary. You are
however advised to bring insect repellent during summer.
LOADSHEDDING
South Africa is currently suffering from frequent power cuts, called “loadshedding”. It’s best to
prepare for this by bringing a small battery/power bank, to be able to charge your phone whilst the
power is off. A torch/flashlight or headlamp can also come in handy. Loadshedding is a source of
major frustration for the citizens and businesses of South Africa, so please be patient if you
encounter inconveniences related to the power cuts.
ACCOMMODATION
We will arrange all accommodation along the way, at locations we have selected over the years for
their cleanliness, unique setting, and atmosphere. Guests have a choice of backpackers’ lodges, in
which mixed-gender dorm rooms (ranging in size from 2-12 beds) and private en suite rooms are
available; or guest houses, in which all rooms are private en suite. Single, double, and twin rooms
are available at both the backpackers and guest houses. All bedding and towels will be provided.
Please note that heating and air conditioning is not standard in the backpackers or the guest houses
(because it is generally not necessary in South Africa). Please ask for a fan or for extra blankets if you
need them!
Backpackers have more of a social vibe, and are better for younger clients looking for a bit of
atmosphere. They usually have a bar or bonfire area. Although backpackers offer a budget price, the
standard of backpackers in South Africa is generally high. Guest houses are a more private, quieter,
luxurious experience. About 80% of our guests choose to stay in the backpackers and 20% in the
guest houses.
Backpackers and guest house clients travel together in the same tour vehicle. On Day 2 & 4 of tour,
both backpackers and guest house clients overnight in the same location – a working game farm
near Oudtshoorn (Day 2) and a working citrus farm near Addo (Day 4). Backpackers have more basic
rooms on the farms, whereas guest house clients have more luxurious rooms.
Although we frequently utilize the same accommodation every week, we cannot guarantee that we
will stay at a specific location each week, due to availability and group size.
GENERAL ETIQUETTE
All tours are conducted in English. We ask that while you are in the group, you make an effort to
speak English, so that everyone can be included in the conversation.
Attitude is important – “one rotten apple can spoil the bunch”. We ask that you bring a positive,
interactive, and easy-going spirit to tour, to make it a good experience for all.
Our tours run on a tight schedule. Please do your best to be on time, all the time.
PHOTOGRAPHY
Most guests come away with incredible photos of their week, and share those photos among the
group. We like to use real tour photos in social media and promotional materials. If you do not wish
for your photo or image to be used in this way, please let us know in advance.
GUIDES
All guides are well-trained, experienced, and African-born. We use CATHSSETA registered and
qualified guides with professional drivers' licenses. Wild Kruger & SafariLife makes use of only the
best guides that will make sure you get a fun, relaxing, informative, and safe trip.
ATTIRE
Please wear clothes that you are comfortable in. This tour includes several hikes and walks, so
comfortable shoes are essential. No special hiking boots are needed. A small backpack would be
useful on the hike. A rain jacket is a good idea, as well as a sweater or jacket for the cool evenings by
the sea. Bring a hat; the African sun can be intense! If you plan on participating in the early morning
Addo game drive, bring a hat & gloves – the open game-viewing vehicle can be quite chilly in winter.
INSURANCE
We strongly recommend that you take out comprehensive travel insurance to cover medical or
emergency travel expenses, cancellation, curtailment, theft, or COVID-19 related issues. Wild Kruger
& SafariLife has comprehensive passenger and public liability insurance, but this does not cover the
theft of guests’ personal belongings, nor does it cover any expenses that may arise from COVID-19
issues.
WEATHER
The Garden Route has a Mediterranean climate, which is pleasant to visit all year round. It gets
rainfall throughout the year, mostly at night (you can imagine why it’s called the Garden Route!)
Temperatures in winter range between 6-21 degrees C, and summer temperatures range between
17-30 degrees C. This tour also goes into the Eastern Cape and the Little Karoo, where temperatures
can get as high as 40 C in summer.
ITINERARY
The company reserves the right to change itinerary, accommodation, and transport along the way
should circumstances dictate. The outdoor activities are weather dependent, which could force
changes in the itinerary. The guide will try his or her best to arrange events according to prevailing
weather conditions.
PERSONAL INFORMATION
Protecting clients’ personal information is of upmost importance to us, in compliance with the
Protection of Personal Information Act (POPIA). We collect information such as your name, email
address, phone number, passport number, and physical address in order to provide services you
request. We share some information, such as your name, with authorized third parties, including
accommodation suppliers and activity providers. We only share information which is necessary to
deliver the services you have booked. Our full privacy policy is available on our website at
www.safarilife.co.za.
EXCLUSION OF LIABILITY
Wild Kruger & SafariLife, or its employees and agents shall not be responsible for and shall be
exempt from any liability in respect of loss, damage, injury, accident, delay or inconvenience to any
person or their luggage or other personal property under any circumstances whatsoever whilst on
tour. You will be asked to sign an indemnity form at the beginning of your tour.
PAYMENT & CANCELLATION POLICY
We require a 20% deposit to confirm a tour. The balance of the payment is due 30 days before tour
departure. If you need to change your tour date, we offer one free date change on every booking, as
long as you let us know more than 7 days before your tour is scheduled to depart.
The following cancelation fees will apply should you wish to cancel your tour:
• Cancellation up to 7 days before departure date: fee of 5% of total tour price
• Cancellation 6 days – 3 days before departure date: fee of 50% of total tour price
• Cancellation 2 days or less before departure date, or no-show: fee of 100% of total tour
price
All Wild Kruger & SafariLife tours are priced in South African Rand (R or ZAR). In case of a refund,
any amount will be refunded in South African Rand, which then gets converted to your local
currency by your bank or credit card company. Please note that due to currency fluctuations, the
refund amount in your local currency might be higher or lower than the amount originally paid. In
the case where a tour is paid for in a foreign currency, such as Euros or US Dollars, you will be
informed of the amount received in Rand, and any refunds will be calculated based on the Rand
amount received.
OPTIONAL ACTIVITIES
The optional activities are not included in your tour because
these are activities that not everybody would like to do!
Optional activities are a great way to add more adventure to
your experience. Our tours are designed so that it is not
necessary to do the optional activities to have a good time –
there are always plenty of things to see & do.
These activities can be paid in cash or credit card directly to
the adventure operator. Shark diving and whale watching
must be booked the week before the tour departs, as they
take place on the first day of tour.
*Shark cage diving clients will be picked up in Cape Town early
Monday morning by the shark company. Shark diving clients will only
meet up with the Wild Kruger & SafariLife tour group after lunch on
the first day and will miss out on the first half of day 1.

Here are optional activities you can do:
Day 1:
• Shark cage diving*: R 3600
• Whale watching boat trip (in-season,
July - November): R 1320
• Cycle (or e-bike) to the Southern Tip
of Africa: R 300 to R 500 (e-bike)
Day 4:
• Bungee jumping (216 m): R 1690
• Video and Photos: R 450
Day 5:
• 2-hour additional Addo game drive
(open vehicle, early morning): R 480
Day 6:
• Tandem sky diving (10,000 feet): R
3450 (R1050 extra for photos & video)
• Sandboarding: R 500
• Ocean ziplining: R 800
Please note that we have done our best to
provide accurate pricing, but these prices
are subject to change!